aegis patient portal not working

by Zoe Dooley 6 min read

Aegis Medical Group

24 hours ago Senior-Centered Healthcare. With multiple locations throughout Central Florida, Aegis Medical Group provides our patients with friendly, personalized care. We offer comprehensive care plans, routine medical screenings, and a broad network of senior care providers. Our staff of skilled and experienced medical professionals are specially trained ... >> Go To The Portal


Why aegis Medical Group?

With multiple locations throughout Central Florida, Aegis Medical Group provides our patients with friendly, personalized care. We offer comprehensive care plans, routine medical screenings, and a broad network of senior care providers.

Does the Aegis report include transit time to lab?

It does not include transit time to lab. Aegis works with all of its collection partners to maximize the use of overnight shipping to its lab after collection. Shipping delays and weekend shipping schedules may impact the length of time between the collection event and the final Aegis report.

How do I contact Aegis for specimen collection and shipment?

A comprehensive set of instructions have been developed for specimen collection and shipment. Contact Aegis with any questions on this process at 1-800-533-7052. Are there any additional resources available on specimen collection?

How do I check the patient portal for the latest updates?

Please continue to check the patient portal for the latest updates: patientportal.aegislabs.com. When the sample has been received in the laboratory and testing is underway, the portal will display that the sample has been received and testing is in progress. Results will be available in the portal as soon as testing is complete.

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Who makes the aegis PCR kit?

Aegis currently utilizes a molecular real-time RT-PCR assay manufactured by Thermo Fisher Scientific, Inc. known as the TaqPath COVID-19 Combo Kit, which is used in accordance with the manufacturer's EUA authorization. Aegis' in-house verification of the performance of the aforementioned assay demonstrated.

Can supervisory guidelines be altered?

Supervisory guidelines may be altered, including for resident trainees. Telehealth opportunities are also increased. Physicians and extenders should consult their local state boards to ensure that any COVID-19-related practice initiatives align with state law and the provider's scope of practice.

Can Aegis collect CoV2?

Aegis personnel are not able to collect specimens for SARS-CoV -2 diagnostic testing. At this time, the CDC recommends that specimens be collected either by a healthcare professional or under the supervision of a healthcare professional.

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