advocate patient portal chicago

Why choose advocate health care?

For patients For patients Location Advocate Illinois Masonic Medical Center is located in the Lake View neighborhood on Chicago's North Side. View our campus map [PDF]. Advocate Illinois Masonic Medical Center 836 W. Wellington Ave. Chicago, IL 60657 Get directions to the main hospital. Center for Advanced Care 900 W. Nelson St. Chicago, IL 60657

How many advocate Medical Group locations are there in Illinois?

For patients at Advocate Trinity Hospital For your convenience, patient information is organized under four headings: overnight stays, outpatient testing, day surgery and emergency department. We also have answers for common questions for visitors to …

How do I contact Advocate Christ Medical Center patient and guest services?

Advocate Medical Group Our more than 1,500 top doctors and advanced practice clinicians give you easy access to expert care at more than 350 locations across Chicagoland and central Illinois. Advocate Medical Group provides primary care, specialty services, imaging and other outpatient services. Find a doctor Find a location Access LiveWell

How can I get help with my advocate Aurora Health visit?

We serve as an intermediary between you, your family, and the entire team of providers. PATIENT ADVOCACY AND HEALTHCARE LIAISON Based out of Chicago, Illinois, we provide professional patient healthcare advocacy services in the Chicagoland area and nationwide. Provide individualized service;

What to do if you bring valuables to the hospital?

Valuables. If you bring any valuables to the hospital and they cannot be sent home, we recommend placing them in the hospital safe during your stay. If you need items secured, let your nurse know or call our Public Safety Department at 773-296-5300.

What can a chaplain do?

Our chaplains can: Provide spiritual and pastoral care for you, your family members and your friends , especially during times of crisis, grief or loss. Contact your own clergy, congregation, synagogue, mosque or faith community, with your consent, and make arrangements for your religious and spiritual needs.

What is the phone number for TTY?

→ If you need an interpreter, please call Interpreter Services at 773-296-8359 or Fabiola Nevarez, Language Services Supervisor, at 773-296-8231.

What time does Courtyard Cafe open?

The Courtyard Café, located on the first floor behind the information desk: Open 24 hours a day, seven days a week. Food and beverages served Monday through Friday, 7 a.m. to 4:30 p.m. The ecos café, located in the Center for Advanced Care: Open Monday through Friday, 7 a.m. to 3 p.m.

Is smoking allowed in hospitals?

In keeping with Advocate Health Care’s mission to promote health and wellness, smoking is not allowed anywhere on any hospital campuses, courtyards, parking towers or parking lots. This policy pertains to patients and visitors as well as physicians, associates and volunteers.

What is a senior advocate?

Senior Advocate: Senior Advocate is a special program of services and benefits to promote a healthy and independent lifestyle for people 65 and older. Exercise programs, monthly breakfast talks and free health screenings are available for members of Senior Advocate.

Where is the outpatient registration area at Trinity Hospital?

The outpatient registration area is located on the main floor of Trinity hospital adjacent to the front lobby information desk. This registration area accommodates all outpatient services such as radiology, lab, EKG, nuclear medicine, physical therapy and the ambulatory care center. Patients should enter through the main hospital entrance.

What time does the emergency department open?

Saturday: 6:30 a.m. to 3:30 p.m. On Sundays, holidays and after hours, patients need to report to the emergency department registration, which is open 24 hours. During the registration process, each patient or the next of kin is required to sign a health care consent form.

What questions do anesthesiologists ask?

The anesthesiologist will ask you a variety of questions relating to your health history and will determine the mode of anesthesia that you will be receiving (i.e., general, spinal, etc.). The anesthesiologist will also discuss different types of medication used for pain following your surgery.

What happens after surgery?

Recovery room: Following surgery, you will be transported to the recovery room until you are fully awake, oriented, vital signs are stable and postoperative pain is under control. Your family will be kept informed of how long you will be in recovery and when you will be transported to a floor.

What time does the hospital open on Saturday?

Saturday: 9 a.m. to 5 p.m. Sunday: Noon to 5 p.m. Newspapers: Newspapers are available in coin-operated machines in the hospital’s main lobby, near the emergency department and in front of the Professional Office Building.

What does DNR mean in CPR?

Do-not-resuscitate order. You also may ask your doctor about a do-not-resuscitate order (DNR order). A DNR order means that cardiopulmonary resuscitation (CPR) will not be started if your heart stops. You and your doctor may decide together that your doctor should write a DNR order into your medical chart.

Client

Our allegiance is to the client and their family and loved ones. We are accountable to the client and work aggressively to meet their needs and help resolve their health care crisis.

Healthcare

We treat the client as the primary stakeholder in their healthcare needs.

Planning

We work with the client and the entire health care team to formulate a care plan which sets forth both immediate and short term goals, as well as developing a long term plan which will empower the client to successfully manage and/or resolve their healthcare crisis.

What is Advocate Health Care?

Advocate Health Care’s mission is to provide quality and compassionate health care to our patients and their families. We understand that hospital bills and insurance claims can be confusing. We want to help you understand what Advocate will do to assist you, how you can assist us and your health plan, and how we can help you with your application for qualifying for government or charity assistance programs. If you wish to speak to a customer service associate, please call 630-645-2400 Monday – Friday, 8 a.m. to 4:30 p.m. View brochure ‘Understanding Billing and Financial Assistance’ in English or Spanish:

How to contact a nurse for a code help?

Contact the nurse using your call button if you notice a change in the way you (the patient) or your loved one looks, acts or feels. If you (the patient) or family member feel the patient is not receiving adequate medical attention you may call a Code Help. A care team will respond to the Code Help by visiting the patient, assessing the situation, and treating the patient as necessary. Dial 42-4200 from any hospital phone and ask for a Code Help to be called. We are dedicated to serving

What is part of the admission process?

Part of the admission process included signing a Health Care Consent Form that covered important information regarding your stay. If you did not read this form in its entirety, we recommend you do so.

How to contact a financial counselor?

Our financial counselors may be reached at 708-684-5069.

Where is the ATM machine in the hospital?

An ATM machine is located in the main hospital on the first floor across from the Cashier. There is also one in the Walgreens Pharmacy on the ground floor of the Outpatient Pavilion.

What do you need to wear to hospital?

During your hospital stay, you will only need a few personal items, such as toiletries, bathrobe, slippers and a nightgown or pajamas. We do provide hospital attire which is often more practical during your first few days. After that, you may prefer to wear your own clothing.

How to make a long distance call?

Long distance calls can be made at any time by dialing 9.0. and the number. Long distance calls cannot be charged to your room, so the call must be placed with a calling card, pre-paid phone card or by calling collect. Your family and friends can call you by dialing 708-684-8000 and speaking to the operator.

Keeping you safe

Your health and safety is our highest priority. The Advocate Aurora Safe Care Promise provides peace of mind at every step of your journey with us.

Our commitment to diversity, equity and inclusion

Our diversity, equity and inclusion strategy challenges us to raise the bar on who we are, how we lead and whom we serve. We’re sharing stories to show the impact in our workplace and communities.