access wellness group patient portal

Why choose access Wellness Group?

Call Us Today! Access Wellness Group is a Lexington-based team of very experienced and highly respected professionals who provide expert, compassionate counseling both to individual clients and families as well as to Employee Assistance Program (EAP) client companies in Kentucky. This opens in a new window.

How do I log in to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?

What is the staff like at the Wellness Center?

Our staff consists of a seasoned group of counselors and mental health professionals, as well as a strong support staff. This group works collaboratively, always keeping in the forefront how to effectively assess and address the needs of the client.

What should I do if I have technical issues with patient portal?

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

How to contact Access Wellness Group?

It’s easy. Just call Access Wellness Group number: (859)309-0309 or 877 834-7836, identify yourself as an employee or family member of an employee of your company, and ask to make an appointment.

How to contact AWG?

For additional information, you may contact us directly by calling (859) 309-0309 or toll free at (877) 834-7836.

What is the value of an EAP to your business?

It is estimated that as many as 80% of all terminations are due not to employees being unable to perform their work, but to their personal and interpersonal problems – emotional or mental issues, relationship issues, parenting, care-giving, grief and loss, substance abuse issues, stress, financial issues, etc.

What is EAP counseling?

Your EAP can provide counseling for what we call “problems of daily living” – circumstances that can affect any of us at one time or another. These include but are not limited to relationship issues, stress, burnout, anger, anxiety, grief, loss, financial issues, legal consultation, elder care, parenting, and other issues.

What information does EAP report?

We provide a regular report to the employer that includes only such numerical information as how many company employees and family members used the benefit, how many total sessions were used , etc. Individual EAP clients are never identified in such reports.

What are the benefits of EAP?

Among these benefits: decline in absenteeism, reduction in sick days, reduction in workplace accidents and workers compensation claims, reduced turnover and others.

Is EAP free for family members?

No. The EAP benefit is totally free, with no co-pay or other charge at all to you and/or eligible family members.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

What do you do if you are an authorized caregiver?

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.