access patient portal university of michigan

What are the advantages of patient portal?

• Being able to confirm and remember care plans
• Quicker access to test results
• Ability to share health information with family members and other relevant clinicians
• Offering clinician note feedback

How to contact University of Michigan Medical School?

University of Michigan Medical School. 4303 Medical Science Bldg I. 1301 Catherine Street. Ann Arbor, MI 48109-5624. 1. 734-764-6317. UmichMedAdmiss@umich.edu. (link sends e-mail)

What is my Patient Portal?

This is a business card with information on the MHS GENESIS Patient Portal for staff and providers to hand out to patients. This is the MHS GENESIS Patient Portal Brochure, which describes what the Patient Portal is and how to access it. This fact sheet describes the MHS GENESIS Cybersecurity transformation.

What is a portal patient?

With a patient portal, you can:

• Make appointments (non-urgent)
• Request referrals
• Refill prescriptions
• Check benefits
• Update insurance or contact information
• Make payments to your provider's office
• Complete forms
• Ask questions through secure e-mail

How to Get Health Care

For patient safety, appointments are required for all clinic visits. Patients should call 734-764-8320 to be scheduled and to be screened for COVID-19.

Top Ten Things U-M Students Need to Know about Getting Health Care at UHS

Students, do you know that University Health Service can be one of your best campus resources?

Telehealth Services Available from UHS

UHS is here for you. In the midst of the COVID-19 pandemic, UHS remains open to serve you. As always, our primary concern is your safety and well-being, and we are offering telehealth and virtual services for your convenience and protection.

What Type of Health Care Do You Need?

Knowing what type of health care you need can save you time and money.

Nurse Advice by Phone

Save time, call for Nurse Advice! If you are a currently enrolled U-M student or other UHS patient, you can call for advice, day or night, which may help you avoid a trip to UHS, the ER or an urgent care facility.

Why is it important to ask questions about a patient's health while viewing their information through proxy?

The questions you ask become part of the patient’s medical record, so it is important you ask only questions about their health while viewing their information through proxy. This helps make sure your questions are sent to the correct health care provider.

Does the University of Michigan require proxy access?

Gaining proxy access requires approval from the University of Michigan Health System, and sometimes additional information may be required to make sure only those who should be able to see a patient’s information gain access.

What is the University of Michigan's proxy process?

The University of Michigan is dedicated to protecting the information of our patients, and the proxy process was designed to meet state laws and ensure privacy. Parents of children ages 0-10 obtain full access to their child’s information.

What is a proxy access?

This allows a parent, guardian or other designated individual (like a spouse, family member, or friend) to log into their personal MyUofMHealth account, and then connect to the information regarding a family member or friend. Because of the sensitive nature of medical information, each adult must establish their own MyUofMHealth.org account, and partners cannot share access without requesting proxy access.

Does University of Michigan require proxy access?

Gaining proxy access requires approval from the University of Michigan Health System, and sometimes additional information may be required to demonstrate legal authority to access health information from another patient’s portal. You will be contacted if this is the case.

Can you give another adult access to a portal?

Adults who grant another adult user access to their portal is able to decide if the access is full or limited. Once you have obtained proxy access to another patient’s portal information, you may ask questions regarding their health using secure messaging.

Tips & Tricks for Navigating MiChart

If you have any questions related to the below listed items please contact Shannon Bellers (link sends e-mail)

Provider Portal

Previous “view-only” account users are now able to access the UMHS EHR records through the “ Provider Portal ” secure web portal website. A user's Level 2 name/password credentials are used for access login.