a patient/visitor occurrence report form is important because it:

by Kenna Kihn 9 min read

Reporting Patient Incidents: A Best Practices Guide - i-Sight

34 hours ago  · A patient incident report, according to Berxi, is “an electronic or paper document that provides a detailed, written account of the chain of events leading up to and following an unforeseen circumstance in a healthcare setting.”. Reports are typically completed by nurses or other licensed personnel. >> Go To The Portal


Even if an incident seems minor or didn’t result in any harm, it is still important to document it. Whether a patient has an allergic reaction to a medication or a visitor trips over an electrical cord, these incidents provide insight into how your facility can provide a better, safer environment.

Full Answer

What is a patient incident report and why is it important?

What is a Patient Incident Report? A patient incident report, according to Berxi, is “an electronic or paper document that provides a detailed, written account of the chain of events leading up to and following an unforeseen circumstance in a healthcare setting.” Reports are typically completed by nurses or other licensed personnel.

Is a medical report part of the patient record?

The report is a risk management or administrative document and not part of the patient’s record. By including it in a patient’s record, lawyers may argue that the report is part of the medical record and should be turned over to the legal team.

What is the purpose of a hospital report?

The report may also alert administration that a hospital representative should talk to a patient or family to offer assistance, an explanation, or other appropriate support. That’s an important function because such communication can be the balm that soothes the initial anger—and prevents a lawsuit.

Do you know how many hospital incidents go unreported?

According to a study by the US Department of Health and Human Services, 86 per cent of hospital incidents go unreported. Even more staggering, though, is the reason behind this. Staff did not consider 62 per cent of incidents as reportable, due to unclear incident reporting requirements.

What is the purpose of an occurrence report?

Incident (occurrence) reporting: a cornerstone for safety and quality improvement. Incident reporting is a powerful source of information. When used effectively, it provides a factual description of an adverse event or near miss that supports learning, safety and improved care quality.

What is an incident report and why is it important in patient care?

Incident reporting in healthcare refers to collecting healthcare incident data with the goal to improve patient safety and care quality. Done well, it identifies safety hazards and guides the development of interventions to mitigate risks, thereby reducing harm.

Why is it important to report patient safety events?

Reporting is essential to the identification and evaluation of errors for the purpose of identifying root causes and trends which leads to improving processes which is essential to reduce risk and prevent patient harm.

Why is patient report important?

Several studies have examined health professional's motivations for reporting suspected ADRs. Some of the motives for healthcare professional reporting are also important reasons for patients to report, such as severity of the suspected reaction and wanting to contribute to medical knowledge.

What is occurrence reporting in healthcare?

Occurrence Reporting: Assists in identifying care or safety conditions that may result in an injury to a patient or staff. Assists in monitoring frequency and severity of occurrences, identifying opportunities for quality improvement and/or potential legal liability, and implementing corrective action.

Why is reporting important in nursing?

Most importantly, communication supports the foundation of patient care. So, hand-off reporting during shift change is a critical process that is crucial in protecting a patient's safety. Throughout the hand-off report, it is vital to provide accurate, up-to-date, and pertinent information to the oncoming nurse.

What is the purpose of the patient safety event management system?

Through collecting adverse events and near misses in healthcare, the reporting systems enable safety specialists to analyze events, identify underlying factors, and generate actionable knowledge to mitigate risks [ 5 ].

What are the benefits of reporting Ades?

CONCLUSION. As a result of recent safety concerns surrounding widely used drugs, there is an increasing focus on drug safety. Timely, complete, and accurate ADE reporting is an essential component of monitoring, and subsequently improving, patient safety.

Why is recording and reporting important in healthcare?

The records form a permanent account of a patient's illness. Their clarity and accuracy is paramount for effective communication between healthcare professionals and patients. The maintenance of good medical records ensures that a patient's assessed needs are met comprehensively.

Why is incident reporting important?

When used effec­tively, it provides a factual descrip­tion of an adverse event or near miss that supports learning, safety and improved care quality. Most health care entities utilize an electronic incident reporting system to identify oppor­tu­ni­ties for improvement.

How to report an incident?

Ten tips for incident reporting#N## 1 Report events that are incon­sis­tent with the routine care of a patient or are incon­sis­tent with the usual opera­tions of the health care facility. 2 Report events of workplace violence (injury and near miss events). 3 Report near miss events for tracking, trending and the oppor­tu­nity to improve safety/​quality before an adverse event reaches a patient, staff member or visitor. 4 Complete an incident report if you are the first person/​observer on the scene. 5 Complete the report close to incident time and prefer­ably before end of the shift. 6 Write objec­tively, providing event facts (e.g., direct obser­va­tions, actions taken, assis­tance provided and communication (s) initiated). 7 Use quota­tion marks if it is neces­sary to include patient / witness accounts in the incident report. 8 Avoid assign­ment of blame, hearsay or assumptions. 9 Immedi­ately report signif­i­cant events of harm directly to your super­visor and to risk manage­ment, quality and/​or safety personnel as soon as possible after the event and submit an incident report. 10 Follow your facility policy / guide­lines for filing an incident report.

When is an incident report required?

When a situation is significant—resulting in an injury to a person or damage to property —it’s obvious that an incident report is required. But many times, seemingly minor incidents go undocumented, exposing facilities and staff to risk. Let’s discuss three hypothetical situations.

What happens when incident reports are filled out properly?

If the incident report has been filled out properly with just the facts, there should be no reason to be concerned about how it’s used. The danger comes only when incident reports contain secondhand information, conjecture, accusations, or proposed preventive measures that do not belong in these reports.

How to write an incident report?

In determining what to include in an incident report and which details can be omitted, concentrate on the facts.#N#Describe what you saw when you arrived on the scene or what you heard that led you to believe an incident had taken place. Put secondhand information in quotation marks, whether it comes from a colleague, visitor, or patient, and clearly identify the source.# N#Include the full names of those involved and any witnesses, as well as any information you have about how, or if, they were affected .#N#Add other relevant details, such as your immediate response—calling for help, for example, and notifying the patient’s physician. Include any statement a patient makes that may help to clarify his state of mind, as well as his own contributory negligence.#N#It’s equally important to know what does not belong in an incident report.#N#Opinions, finger-pointing, and conjecture are not helpful additions to an incident report.#N#Do not:

Why is incident reporting important?

An incident report invariably makes its way to risk managers and other administrators, who review it rapidly and act quickly to change any policy or procedure that appears to be a key contributing factor to the incident. The report may also alert administration that a hospital representative should talk to a patient or family to offer assistance, an explanation, or other appropriate support. That’s an important function because such communication can be the balm that soothes the initial anger—and prevents a lawsuit.

Why is it important to file incident reports?

Filing incident reports that are factually accurate is the only way to help mitigate potentially disastrous situations arising from malpractice and other lawsuits. It’s your responsibility to record unexpected events that affect patients, colleagues, or your facility, regardless of your opinion of their importance.

What is the duty of a nurse?

As a nurse, you have a duty to report any incident about which you have firsthand knowledge. Failure to do so could lead to termination. It could also expose you to liability, especially in cases of patient injury. Protect yourself and your patients by filing incident reports anytime unexpected events occur.

Why is it important to talk to a hospital representative?

That’s an important function because such communication can be the balm that soothes the initial anger —and prevents a lawsuit.

What is an incident in healthcare?

An incident is an unfavourable event that affects patient or staff safety. The typical healthcare incidents are related to physical injuries, medical errors, equipment failure, administration, patient care, or others. In short, anything that endangers a patient’s or staff’s safety is called an incident in the medical system.

Why is incident reporting important?

Improving patient safety is the ultimate goal of incident reporting. From enhancing safety standards to reducing medical errors, incident reporting helps create a sustainable environment for your patients. Eventually, when your hospital offers high-quality patient care, it will build a brand of goodwill.

Why is reporting important in healthcare?

Reporting can also make healthcare operations more economically effective. By gathering and analyzing incident data daily, hospitals’ can keep themselves out of legal troubles. A comprehensive medical error study compared 17 Southeastern Asian countries’ medical and examined how poor reporting increases the financial burden on healthcare facilities.

What is clinical risk management?

Clinical risk management, a subset of healthcare risk management, uses incident reports as essential data points. Risk management aims to ensure the hospital administrators know their institution performance and identify addressable issues that increase their exposure.

What are near miss incidents?

#2 Near Miss Incidents 1 A nurse notices the bedrail is not up when the patient is asleep and fixes it 2 A checklist call caught an incorrect medicine dispensation before administration. 3 A patient attempts to leave the facility before discharge, but the security guard stopped him and brought him back to the ward.

How much of healthcare is wasted?

Even the World Health Organisation (WHO) has estimated that 20-40% of global healthcare spending goes waste due to poor quality of care. This poor healthcare quality leads to the death of more than 138 million patients every year. Patient safety in hospitals is in danger due to human errors and unsafe procedures.

How long does it take to file an incident report?

Usually, nurses or other hospital staff file the report within 24 to 48 hours after the incident occurred. The outcomes improve by recording incidents while the memories of the event are still fresh.