614-396-6776 patient portal

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Family Practice Patient Portal - Thompson Health

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Welcome to Family Practice Center of Westerville

At Family Practice Center of Westerville, we are dedicated to providing the best health care possible while treating your entire family for all of their medical needs. Much of our dedicated staff have been with us many years and we look forward to watching your family grow.

Appointments & Scheduling

Please call our office number (614) 882-2349, Select Option 1 to schedule, reschedule or cancel appointments. We ask for a 24-48 hour notice for canceled appointments. Our aim is to open otherwise scheduled appointments for our patients. Your cooperation and consideration are appreciated.

Prescription Policies and Information

Prescriptions and refills will be handled at scheduled office visits and enough medicine will be prescribed to last at least until the patient’s next appointment. Since we expect to fill prescriptions at the office visit, running out may be a signal that it is time to call our office to schedule an appointment.

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Appointments & Referrals

To schedule with our office, your primary care physician must call and set up your first initial appointment and send us all pertaining records. Once they have set up your appointment for you, they will call you with the date and time and we will mail you your new patient paperwork.

Prescription Policies and Information

Prescriptions and refills will be handled at scheduled office visits and enough medicine will be prescribed to last at least until the patient’s next appointment. Since we expect to fill prescriptions at the office visit, running out may be a signal that it is time to call our office to schedule an appointment.

Watch Our Video to Learn More

Select a map service to get directions to Columbus Infectious Disease.

What is the phone number for the smoky clinic?

The Clinic has an answering service (903) 779-4105 when the Clinic is closed. If you call the main number (903) 614-3000 after hours, you will be forwarded to the answering service. Be sure to observe the Clinic Hours (8:00am to 5:00pm, Monday through Friday). Smoking Policy.

Is Collom and Carney a private practice?

The reimbursement from a divorced spouse will be the responsibility of the person having custody and/or requesting the service. The Collom & Carney Clinic is a private group practice.

Do you have to be charged while calling a clinic?

Rates are higher than station-to-station, and also apply when you talk to an extension or alternate person. But you are not charged while the telephone operator is in conversation with the Clinic operator.

Does the clinic accept long distance calls?

The Clinic does not accept collect long distance calls. We would suggest you consider one of the following: Call person-to-person when you wish to talk to a particular person or extension number. Dial the person-to-person code, which is -0-, then your number.

Is a patient's medical record confidential?

Patient Medical Records. (903) 614-3103. Your medical record is strictly confidential. It is important to your care that you confide complete information to your doctor. Employees know the sanctity of the information contained in a patient's medical record.