2814910909 patient portal

What are the patient portals and how do they work?

Our patient portals are a convenient way to securely view your personal health information and interact with Penn State Health. They play a key role in your heath care - providing a 24/7 connection to the information you need to make better decisions.

What is the MHS Genesis patient portal?

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team.

What is the Tol patient portal (TriCare Online)?

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics. When you register on the TOL Patient Portal, you can: Review and download personal health information

When will I be able to log on to the patient portal?

While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019.

My Penn State Health

A patient will use this portal, if you have been hospitalized at Hampden Medical Center, Milton S. Hershey Medical Center or St. Joseph Medical Center. Most patients who attend a Penn State Health Medical Group in Dauphin and Cumberland counties will use this portal. Please call your outpatient clinic to verify.

MyChart

Patients of Holy Spirit Medical Center, or any of their outpatient clinics, will use MyChart as their patient portal. View participating clinics.

IQ Health

Patients who live in Berks County, and who have attended a Penn State Health outpatient clinic in this area, will use this portal. View participating clinics.

Care Space (Andrews Patel)

Patients of Andrews Patel will use Care Space as their patient portal.

Your Health File (All About Children)

Patients of All About Children will use Your Health File as their patient portal.

Follow My Health Berks Cardiology

Patients of Berks Cardiology will use Follow My Health as their patient portal.

healow (PCCMA)

Patients of Penn State Health Medical Group – Pulmonary (PCCMA) will use healow as their patient portal.

What are the chief benefits of MHS GENESIS?

MHS GENESIS is the first Department of Defense-wide electronic health record to be used by all military treatment facilities. By the time that MHS GENESIS is fully implemented throughout all of the DoD, patients will be able to receive care from any military treatment facility knowing that their health records will follow them.

How is MHS GENESIS different from CAL MED's current electronic health record systems?

Like all Army military treatment facilities, CAL MED currently uses several electronic health record systems for inpatient records, outpatient records, emergency room records, and other areas of care. While care teams can view patients' records in the different systems, this requires extra time to navigate all of the records.

What will I notice about what's new with MHS GENESIS?

The primary difference that patients will notice is the Patient Portal. While receiving care at MTFs which use MHS GENESIS, patients will no longer use RelayHealth and Tricare Online except for limited functions, such as requesting new providers.

When will I be able to start using the MHS GENESIS Patient Portal?

While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019.

When patients move, will their new military treatment facilities be using MHS GENESIS?

The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS.