university of utah hospital patient login

Does University of Utah Health have access to patient records?

Without an authorization or a court order, University of Utah Health cannot even disclose whether such records exist. See 42 CFR Part 2. If you have questions, please contact the Health Information Department at 801-581-2704.

How do I contact OU Health Patient Portal support?

Tests, procedures, lab and radiology at hospital locations, Stephenson Cancer Center and OU Health Physicians in Oklahoma City Hospital Patient Portal Support at (844) 875-5476 Monday - Friday, 8 a.m. to 5 p.m.

How do I sign up for the patient portal?

Click the Patient Portal link in the email, input your temporary credentials and complete the Self Enrollment Questionnaire. Log out and log back in to Patient Portal, this time using your newly created username and password.

How do I check if a patient is eligible for authorization?

Use “Authorization Search” or “Create an Authorization” for prior authorizations. Use the “Patient” tab to check eligibility. Use “Claims” or “Claim Search” to view status or payment for any claim.

How to refer a patient to a hospital?

To refer a patient: 1 Login to your Link account. 2 Select the patient you are referring. 3 Order a referral for the desired specialty or service.

How to contact link support at hsc?

If you have questions or need assistance, please contact our Link Support Representatives at 801-587-7322 or email: linksupport@hsc.utah.edu.

What to do if you have trouble accessing MyChart?

If you are still having trouble accessing your account, you can contact MyChart Support for assistance.

How to contact MyChart Support?

If you have not received a printed activation code, or an email or text for signing up, you can request one at your next clinic visit or by contacting MyChart Support at 801-213-5555. You will be asked to verify your identity before enrolling.

How long does MyChart expire?

For your security, MyChart activation codes and links expire after 60 days. Please contact MyChart Support at 801-213-5555 for assistance. After we verify your identity, we will send you a new activation email or text.

What is my chart ID?

Your MyChart ID is a unique username that you created when you activated your MyChart account. Some people use their email address as their MyChart ID. If you don't remember the MyChart ID you chose, click Forgot MyChart ID? and enter your identifying information. If it matches a MyChart account in our records, your ID will be sent to the email address on file.

What is MyChart online?

MyChart is a secure, online health management tool that connects patients to portions of their medical record and members to their insurance information.

Can you see if you were discharged from a hospital?

Yes, after you've been discharged, you can see a summary of your hospitalization including any discharge instructions you were given by your provider.

Is MyChart a complimentary service?

No. MyChart is a complimentary service offered to our patients and members.

Who must have a notarized authorization signed by the patient?

If a third party (friends, family members, other) requests to see or copy a patient’s health information, they must either have the patient with them and follow these instructions, OR they must present a notarized authorization signed by the patient to health information and present government-issued, picture identification.

What is an affidavit of subpoena in Utah?

Affidavit of Issuance of a Valid Subpoena AND Protective Order* - A valid subpoena from a court of competent jurisdiction in Utah accompanied by a completed, notarized affidavit in the form available by clicking here, and a copy of the Protective Order in the form specified in the affidavit.

What information is required to request medical records?

A person requesting medical records must submit a written consent with the following information: Patient name, date of birth, contact information and last four digits of your SSN. Information being requested and dates of service. The name and address of the person the information is being released to.

What do you need to bring to the Health Information Department?

If the patient comes in person, they must bring government-issued, picture identification, such as a driver’s license, passport, military card.

How long does it take to get health information?

Health Information has up to 30 days to respond to a request for records.

Does the University of Utah sign a form?

A University of Utah Health staff member will sign the form as a witness to verify that the form is complete and the signature belongs to the person making the request. If the patient completes the form and send their request by mail, email or FAX, the form must be notarized to verify that the signature belongs to the patient.

Can University of Utah Health disclose records?

Without an authorization or a court order, University of Utah Health cannot even disclose whether such records exist. See 42 CFR Part 2. If you have questions, please contact the Health Information Department at 801-581-2704. Many of these forms can be opened, filled in, and printed on-line.