st juseph patient login

What is MyChart at St Joseph Hospital?

St. Joseph Hospital patients can quickly and conveniently manage their health information online using MyChart.

How do I contact technical support for the patient portal?

Technical assistance is available 24 hours a day, seven days a week, (844) 274-8497. Technical support staff can help locate the invitation, provide assistance enrolling, logging in and navigating within My Portal (Patient Portal); however they are unable to assist with clinical questions.

How do I contact SJCHS support?

If you have any questions, call our Help Desk at 912-819-8580 or email iconnecthelp@sjchs.org.

How do I verify my identity for patient registration?

If your first name, last name and date of birth that was used for registration matches an existing patient record, a PIN will be sent to your phone that you'll need to enter online to verify your identity. Once your identity is verified, you'll be able to access your patient record.

Manage Your Health with the MyChart Patient Portal

With the Trinity Health MyChart patient portal, staying connected to your health has never been easier. Our online portal offers you a simple way to manage your health care. MyChart is secure and available 24/7 from your phone, tablet or computer.

Log In to MyChart

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MyChart allows you to

Schedule an appointment yourself or request to be contacted. View details about future appointments, including instructions and driving directions, or cancel appointments you no longer need.

About Trinity Health

Your health provider is a part of Trinity Health, a mission-based health system with 92 hospitals across the nation, which includes eight hospitals, 16 health centers and more than 3,600 physicians in Michigan.

Questions?

If you have questions about MyChart, your health information or how to access your previous portal, please visit our Frequently Asked Questions page.

A New iConnect Experience

Are you looking for your primary care physician patient portal instead? Go here

Physician Network - Primary Care Patient Portal

iConnect is for hospital-based services. If you are looking for the SJ/C Physician Network (formerly Medical Group) portal, that hasn't changed.

Contact Us

If you have any questions, call our Help Desk at 912-819-8580 or email iconnecthelp@sjchs.org.

What is the phone number for SJPN?

For any assistance with accessing My Care Connection for your SJPN records, including password resets or technical support please call our support center at 1.877.621.8014. Please do not call your primary care physician.

Can I access my patient record if my last name is verified?

Once your identity is verified, you'll be able to access your patient record.

Connecting My Portal With Other Apps

Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here .

What is My Portal (Patient Portal)?

My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and in some locations communicate with participating provider’s health care team. Within your My Portal (Patient Portal) account, you will be able to do the following:

How can I create an account?

At your next visit, tell the staff you would like to have My Portal (Patient Portal) account. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment.

Can I create an account for a family member who has a Dignity Health doctor?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a My Portal (Patient Portal) account with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age.

Who has access to my account?

Some of the information in your My Portal (Patient Portal) account is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy.

If my email invitation expires or is lost, how can I request a new one?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records.

Who do I contact for help?

Questions regarding specific medical records should be directed to your facility’s Health Information Management (HIM department. General clinical questions should be directed to your primary care provider’s office. Technical assistance is available 24 hours a day, seven days a week, (844) 274-8497.

Clinic and Hospital Patient Portal

The patient portal invitation you receive after visiting one of our facilities will never expire. Once you sign up, My OneCare will be available to you 24/7 with anytime access via computer, smartphone or tablet.

Cancer Care Patient Portal

MyCancerCare offers you tools and resources to make it easier to manage your health and the health of your loved ones. It keeps your health information at your fingertips. MyCancerCare is not for urgent or emergency requests.