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Office Practicum is a comprehensive pediatric management solution designed to help practices organize pediatric EHR and billing as well as simplify patient engagement. Further to pediatric management, Office Practicum fully integrates and supports family medicine, specialty care, revenue cycle management and enterprise solutions.
Simply the best and most comprehensive features available anywhere, OP comes loaded with over 200 pediatric-specific "sick visit' templates, immunization forecasting, electronic school and camp forms along with pediatric developmental assessments, surveys and disease-specific action plans. I've used OP for 16 years, and can say with confidence that it is designed specifically for pediatrics , with tools pediatricians need to both keep kids healthy and improve quality of care."
This EMR is very user friendly and helped us streamline our work processes. The layout is very easy to navigate and like everything from the charting to the billing functions, including the clearinghouse and patient bill pay to the the referral process, the integrated lab and immunization registry capabilities and the ability to engage our patients/parents in their care via the Patient Portal. I also really like the vaccine management capabilities. This has helped us manage our vaccine inventory. I love the robust reporting capabilities and the ability to do appointment recalls. Everything is pretty seamless and helps us focus on patient care and engaging our patients.
The thing I liked least which I imagine is the case with most EMRs, is the inability to be able to communicate electronically with other providers who do not have a Direct e-mail address.
Overall, Office Practicum works great for our office. We have been able to streamline our clinical and office processes and actively engage our patients. This has resulted in increased visits to our office which definitely affects the bottom line. [SENSITIVE CONTENT HIDDEN] actively engages OP users and helps us with industry questions and updates to OP. The Managers ListServ has also been a wealth of information and finally OP has one of the best customer service teams I have worked with. They are knowledgeable, easy to reach and can resolve questions/solve problems in one contact. I enjoy working with this product, and know you will too!
The vendor is very helpful and quick to respond with solutions to most issues our office has. The product itself is easy to use and has so many useful tools (like PCMH reports).
The program in its many subsequent iterations, tweaks and upgrades has become gratuitously complex and fussy with rather erratic logical flow, non-ergonomic positioning of buttons that could/should have been effectively arranged and color coded, unnecessary shifting of positions and redesigns of working fields and enough ongoing problems to require such frequent calls to OP help that we are now on a first name basis.