ochsner patient login

How do I contact Ochsner patient account customer service?

Please try again later. If you have specific questions about your statement, call Ochsner's Patient Account Customer Service Department Monday - Thursday from 7:30 a.m. to 6:00 p.m. and Friday from 8:00 a.m. and 4:30 p.m. Patients, please bring your insurance card (s) and ID with you to each appointment.

What is myochsner patient portal?

MyOchsner patient portal offers personalized and secure online access to your medical records. It enables you to manage and receive information about your health. With MyOchsner, you can:

Why is Ochsner Health not for profit?

Our goal is to provide you with respectful, compassionate, quality care. “Being a not-for-profit organization allows us to reinvest in the organization, focus on our patients’ needs, and continue our commitment to the community,” explains Warner Thomas, President and CEO, Ochsner Health.

How do I make an appointment with myochsner?

Log in to your MyOchsner account at my.ochsner.org. Select Schedule An Appointment link under Appointments. Choose a reason for your visit or select provider first. Verify your address and insurance. Choose a location. Enter date and preferences. Select the appointment that is most convenient for you.

What do I need to use MyChart?

If using a mobile phone or tablet, you will need: iOS or Android operating system. The MyChart app installed and Ochsner Health selected as your healthcare provider.

Does Ochsner have ePre-Check?

Many Ochsner locations are now offering ePre-Check and mobile check-in on the MyChart app . These offerings allow you to skip the registration desk and the waiting room and wait in your car for your appointment!

Updated Oct. 18, 2021

In accordance with the State of Louisiana, employees and visitors in healthcare settings must wear masks. Ochsner Health will make masks available at entrances and will enforce mask wearing in all common areas for vaccinated and unvaccinated visitors. Masks must be worn properly, ensuring that the nose and mouth are covered.

What to Expect

The Patient & Visitors pages of Ochsner.org includes information to help you know what to expect, your patient rights and insurance guidelines along with financial/billing questions you might have prior to and/or during your stay at Ochsner.

What time does Ochsner call?

If you have specific questions about your statement, call Ochsner's Patient Account Customer Service Department Monday - Thursday from 7:30 a.m. to 6:00 p.m. and Friday from 8:00 a.m. and 4:30 p.m.

How to cancel paperless billing?

To opt out of paperless billing: 1 Login to your MyOchsner account 2 From your menu, go to the "Billing Summary" page 3 Scroll to the bottom of the screen below the account boxes. You will see this statement "If you would like to receive paper statements, you may cancel paperless billing" 4 Click "cancel paperless billing" and confirm your selection

When will paperless billing be available in 2021?

If you were receiving paper bills and have not opted out of paperless billing, you are now automatically enrolled for paperless billing on effective July 1, 2021. You will be notified of new bills through email and the MyChart mobile app.