montefiore patient login

What is the Montefiore patient payment portal?

To help patients deal with the stressful and overwhelming experience of paying their medical bills, Montefiore has created a Patient Payment Portal, which allows for hospital bills to be paid online.

Why choose Montefiore for your patient care?

The patient care experience at Montefiore is one that respects every patient's background and beliefs. The diversity of our patients is reflected in our nursing staff and their attention to service and sensitivity is apparent in their day-to-day actions and attitudes.

How do I request records from Montefiore Hospital?

If Radiology reports are needed it can be requested by mail or in person by visiting a Montefiore Hospital site Health Information Management Department. Amendments A request to amend records can be done in person by visiting a Montefiore Health Information Management (HIM) Department.

What is Montefiore's Customer Services Department?

Montefiore's Customer Services Department is dedicated to making the care experience at our hospitals and outpatient facilities the best it can be for patients and their families. Learn more about the services we provide.

Is Montefiore MyChart free?

Montefiore MyChart is free and accessible 24/7 from any computer, tablet or smartphone via the MyChart website or mobile app, and available in English and Spanish. With Montefiore MyChart you can:

Can you check in early with Montefiore?

Now, patients can check in early before every appointment with Montefiore MyChart. PreCheck-in streamlines your visit by allowing you to sign consents and pay co-pays up to five days ahead of time, as well as update your personal, medical and insurance information.

Is there a cell phone service at the hospital?

Telephone Service at the Hospital. Cell phone use is permitted on patient floors but in certain areas may be restricted due to interference with medical equipment. A telephone is available at your bedside. Incoming calls are free and af daily fee is charged for local calls you make.

Can you bring personal items to Montefiore?

While we encourage you to bring items with you that will increase your well-being and comfort, Montefiore cannot be responsible for personal items . To safeguard your personal belongings and to meet hospital rules, we ask you to keep the items you bring to a minimum. Your nurse will list your personal items in an inventory when you are admitted and you may request to place valuables in our hospital safe. Please follow these guidelines during your stay:

What is Montefiore Medical Center?

Montefiore Medical Center is surrounded by a myriad of community services and resources that extend upon the care offered to our patients, including elderly support programs, the Mosholu Montefiore Community Center and the YMCA, among others. Discover the services and resources offered in the area.

What are the standards of Montefiore?

At Montefiore, patients and families are valued as partners in the care process, listened to and educated, and served by associates who demonstrate the Standards of Montefiore Excellence: respect, exceeding expectations, effective communication, courtesy, sensitivity, teamwork and professionalism.

What is Montefiore ACO?

The Montefiore Accountable Care Organization (ACO) is a program that provides certain beneficiaries of the original Medicare program enhanced care coordination and a focus on illness prevention and wellness. ACO beneficiaries can view or download a list of physicians in the Montefiore ACO Network by clicking here to access the Montefiore ACO Network Directory.

What is caregiver support center?

The exceptional staff at the Caregiver Support Center is trained to support caregivers' needs, from listening to their concerns to offering assistance in navigating online resources within the center, as well as connecting them to wider resources within both the hospital and the community. Learn more about the Caregiver Support Center.

How many topics are in the patient health library?

Our patient health library includes more than 6,000 topics relating to healthcare services, treatments and medications allowing you and your family to find answers to your health concerns quickly and easily, 24 hours per day. Become a more informed patient.

Is Montefiore Medical Center accessible by car?

All locations at Montefiore Medical Center are easily accessible by air, train, car, or public transportation. Once you reach your destination, there are a number of different parking options available, ranging from on street and valet parking to public garages. A convenient listing of travel and parking options for each facility is located at our Locations, Directions and Parking webpage.

What is Montefiore's patient financial services?

With the help of the staff at Montefiore's Patient Financial Services, discover financial solutions, such as free or low-cost insurance and government programs specifically designed to lower health care costs. Learn more about Montefiore's Patient Financial Services.

How does Montefiore support the rights of the patient?

We support the rights of the patient to express their values and beliefs by providing chaplaincy/religious services through which patients can have their spiritual needs met. Learn more about the spiritual care provided at Montefiore.

What is Montefiore nursing?

Montefiore nurses take enormous pride in the high-quality nursing care provided to their patients. The patient care experience at Montefiore is one that respects every patient's background and beliefs. The diversity of our patients is reflected in our nursing staff and their attention to service and sensitivity is apparent in their day-to-day actions and attitudes. Learn more about our nurses.

How to request a radiology report?

If Radiology reports are needed it can be requested by mail or in person by visiting a Montefiore Hospital site Health Information Management Department.

How many emergency departments does Montefiore have?

Montefiore Medical Center has four adult Emergency Department facilities and also operates a Pediatric Emergency Department at The Children's Hospital at Montefiore. Learn more about these emergency services at Montefiore.

What is a Montefiore advance directive?

Montefiore recognizes a patient's right to make health care decisions and to formulate an oral or written advance directive such as a Health Care Proxy or a Living Will.

How much is a medical record in New York?

In accordance with New York state law, there is a per page fee ($0.75 per page and $6.50 for medical records on CD) if the medical record is being released to the patient or patient representative. If copies are going directly to a physician or hospital, there is no charge.

How to contact a doctor at Montefiore?

If you do not have a doctor at Montefiore, you can call 1-800-MD-MONTE (800-636-6683) for help finding a new doctor.

How to grant a MyChart account?

In order to grant you a MyChart account, we will verify your identity using questions from a third-party verification system. Once verified, you will be able to create your MyChart account. If you have any questions, please contact your clinic.

What is a Montefiore video visit?

Doctor video visits offer the convenience of face-to-face video visits with Montefiore doctors, from anywhere, on any device. They are a result of our ongoing commitment to provide access to state-of-the-art healthcare in ways that work best for our patients.

How to get a video visit from a doctor?

Doctor video visits are available for any adult or child. Start by calling your doctor’s office and you and your doctor will decide if a video visit is appropriate. If you need help finding a doctor, call 1-800-MD-MONTE ( 800-636-6683 ).

Can you use a video visit for a physical?

Video visits cannot be used for annual physical exams and annual gynecological exams or visits that require x-rays. If you have questions about whether a video visit is right for you at this time, speak with your doctor’s office. If you need help finding a doctor, call 1-800-MD-MONTE ( 800-636-6683 ).

Can you do a Montefiore video?

Doctor video visits through Montefiore are available on any device , via app or computer using Google Chrome or Firefox browsers. Your computer needs to have a working web camera, microphone, speakers and a high-speed internet connection. Headphones are recommended.