jane patient login

How do my clients log in to Jane online?

Your clients have access to a secure client portal through Jane called My Account. This account can be set up when they complete the Online Booking process or when they receive their Welcome Email. If you’re curious, here’s a little more info on Helping Patients Log In.

How can Jane help your patients?

Forget inputting data into multiple programs, Jane stores (and password protects) every file so it’s safe, sound and accessible from anywhere. Your patients will be happy too. Clients can book online, access helpful exercises from their therapist, and get reimbursed from insurance companies with no paperwork.

How do patients subscribe to Jane’s calendar?

Have the patient login to their Jane account. Under “Upcoming Appointments, there’s a button called “Subscribe to your Calendar.” Have them click that.

How do I get help with Jane app?

We’re always here to help - so if you can’t find the info you’re looking for in the guide please give us a shout either at support@janeapp.com, through the Need Help button or by giving us a call. Welcome to Jane!

How to send a welcome email to a patient?

To send a Welcome, go to the Patient’s profile, and click “Send Welcome Email” in the menu on the right. You can also add a note to the email if you like.

When a patient books an appointment, does it show up on their calendar?

Now when a patient books, the appointment will automatically show up in their calendar. Nice.

Can patients link appointments to their calendar?

Your patients/clients can link their appointments in your clinic to their personal calendar. Here’s how:

Can you create a password for a patient?

Note that you cannot create usernames or passwords on behalf of the patient. They must click the link in a Welcome Email or Password Reset Email.

What does Jane do at the hospital?

Jane does the work of a full-time staff person, including sending patients reminders by email & SMS which frees up front desk staff to do other things.

What is Jane's pricing?

Jane’s pricing is based on the number of practitioners in your clinic – so it always fits your budget. There are no upgrades to buy; and no extra programs are needed to run your clinic.

What devices does Jane work on?

Jane works great on tablets, smart phones, laptops and desktop computers of any flavor: Android, Apple, or Microsoft.

What does Bing appointment reminder mean?

Bing! An appointment reminder arrives by email, which means fewer missed appointments.

Does Jane store passwords?

Forget inputting data into multiple programs, Jane stores (and password protects) every file so it’s safe, sound and accessible from anywhere.

Welcome!

Well it looks like you’re with a clinic that is running things with Jane! :)

Getting Started

To get you started please watch this video below about creating a username and password and signing in for the first time.

Charting Review

And it would be a good idea to review the whole Charting Section above and to the left in this guide: