jane app patient login

How can janejane help patients book appointments?

Jane makes it ridiculously simple for patients to book their own clinic appointments online. With a few clicks of your mouse, you can see which time slots are available and add one or more appointments-in real time-to your clinic’s schedule. Here’s how:

How do my clients log in to Jane online?

Your clients have access to a secure client portal through Jane called My Account. This account can be set up when they complete the Online Booking process or when they receive their Welcome Email. If you’re curious, here’s a little more info on Helping Patients Log In.

How do I get help with Jane app?

We’re always here to help - so if you can’t find the info you’re looking for in the guide please give us a shout either at support@janeapp.com, through the Need Help button or by giving us a call. Welcome to Jane!

Why choose Jane for your clinic management?

Our team truly understands clinic management and easy-to-use software. Jane stores your clinic's medical data in country. Your practice’s data is stored in one of our regional data centers (USA, Canada, United Kingdom, Australia). This is essential to ensure your clinic is acting in accordance with local privacy legislation. Bring your own device.

What does Jane do at the hospital?

Jane does the work of a full-time staff person, including sending patients reminders by email & SMS which frees up front desk staff to do other things.

What devices does Jane work on?

Jane works great on tablets, smart phones, laptops and desktop computers of any flavor: Android, Apple, or Microsoft.

What is Jane's pricing?

Jane’s pricing is based on the number of practitioners in your clinic – so it always fits your budget. There are no upgrades to buy; and no extra programs are needed to run your clinic.

What does Bing appointment reminder mean?

Bing! An appointment reminder arrives by email, which means fewer missed appointments.

Does Jane store passwords?

Forget inputting data into multiple programs, Jane stores (and password protects) every file so it’s safe, sound and accessible from anywhere.

When a patient books an appointment, does it show up on their calendar?

Now when a patient books, the appointment will automatically show up in their calendar. Nice.

How to send a welcome email to a patient?

To send a Welcome, go to the Patient’s profile, and click “Send Welcome Email” in the menu on the right. You can also add a note to the email if you like.

Can patients link appointments to their calendar?

Your patients/clients can link their appointments in your clinic to their personal calendar. Here’s how:

Can you create a password for a patient?

Note that you cannot create usernames or passwords on behalf of the patient. They must click the link in a Welcome Email or Password Reset Email.

How to see appointments on a different date?

To see appointments available on a different date, either click on the “Next Day” button or click on the date header above the schedule to display a clickable “date picker” calendar. Once you have selected the desired date, click on an available time slot to add it to your list.

How to book a treatment?

To book by treatment, first select the desired treatment. Or, to book by practitioner, select your practitioner by clicking on their name or photo and then select a treatment .

How to delete appointments before confirming?

Before confirming your appointments, you can delete any of them by clicking on the trash icon.

Can you book an appointment with Jane?

Jane makes it ridiculously simple for patients to book their own clinic appointments online. With a few clicks of your mouse, you can see which time slots are available and add one or more appointments — in real time — to your clinic’s schedule. Here’s how:

Welcome!

Well it looks like you’re with a clinic that is running things with Jane! :)

Getting Started

To get you started please watch this video below about creating a username and password and signing in for the first time.

Charting Review

And it would be a good idea to review the whole Charting Section above and to the left in this guide: