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How do I get Started with my Fidelis Care Plan?

Here’s how to get started: The Member Portal is the easiest and most secure way to access information about your plan. With 24/7 access to your Fidelis Care account, you can pay your monthly premium, request and print new ID cards, and access your plan documents.

When will the Fidelis Care authorization grids be updated?

Tuesday • Posted by Provider Relations The following sections of the Fidelis Care authorization grids have been updated effective December 1, 2021. ... To submit prior authorization request types, use the Fidelis Care provider portal.

What is utilization management at Fidelis Care?

Each day, Fidelis Care's Utilization Management (UM) Department makes decisions on many health insurance claims. These decisions are based only on appropriateness of care and the existence of coverage.

What is Fidelis Care’s policy on denials?

Fidelis Care does not reward providers or other individuals for issuing denials of coverage, and does not offer financial incentives to UM staff based on decisions that promote underutilization of services. Fidelis Care is committed to ensuring that members have the care and services they need.

When will Fidelis Care start in 2021?

Starting June 1, 2021, there is no longer a monthly premium for Essential Plan coverage. Read More. Fidelis Care Encourages Women to Prioritize their Health on National Women’s Checkup Day, May 10. 5/6/2021 • Posted by Fidelis Care.

When is Fidelis Care Women's Day?

In recognition of National Women’s Checkup Day on Monday, May 10 , Fidelis Care is encouraging women of all ages to make their health a priority and schedule an appointment for their annual checkup with their primary care provider. Read More. Older Articles. 1.

Does Fidelis Care reward providers?

These decisions are based only on appropriateness of care and the existence of coverage. Fidelis Care does not reward providers or other individuals for issuing denials of coverage, and does not offer financial incentives to UM staff based on decisions that promote underutilization of services.

Can you select a PCP for Fidelis?

To ensure that access, we recommend you select a Primary Care Provider (PCP), even if your plan does not require one. If you already have a PCP who is in the Fidelis Care network, then that provider should have been automatically assigned as your PCP. You can review, select, or change your PCP from your Member Portal account.