city md patient portal login setup

How do I sign up for patient portal?

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How can I get 24/7 access to CityMD?

We are currently in the process of transitioning to a new patient portal system for our patients. If you visited any of the below locations AFTER June 13th, please click here. Manhattan: - East 79th - East 86th - East 96th - West 88th - West 104th - West 125th - West 146th - West 181st - West Harlem New Jersey:-Manahawkin-Lanoka Harbor-Toms River

Is CityMD virtual care available 24/7?

You will need to register your email with CityMD and become web-enabled to gain access to your patient portal. Contact our Aftercare Department at 855-624-8963, and please dial "1" from the menu options. Can’t access your Portal account? Please visit Patient Portal (athenahealth.com) to reset your password or call our Aftercare Department.

How do you use CityMD self check in?

With our on-site lab testing, you’ll get answers fast—often in the same visit. And our doctors will take the time to discuss your results and provide next steps. Our On-Site Tests. After You Leave. Secure Bill-Pay. With our online bill-pay feature, you can …

What is the Portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information.

What can I view in the Portal?

CityMD Patient portal allows you to view, download, and print your test results.

How to create a new Portal account?

You will need to register your email with CityMD and become web-enabled to gain access to your patient portal. Contact our Aftercare Department at 844-824-8963, and please dial "1" from the menu options.

Can I communicate with CityMD through the Portal?

Currently you are unable to communicate with CityMD staff through our portal, for any additional questions please call our Aftercare Department.

Can I pay my bill through the Portal?

Currently we do not accept any payments through our patient portal but you can pay online at http://www.citymd.com/paymybill or for any billing related questions call 516-453-5640 (Mon-Fri 9am to 5pm).

How do I access my lab test results?

Lab results are delivered to your patient portal account. Log in or register online. Please wait at least seven to ten days after your visit to view your lab results online.

My lab results have not been posted and more than two weeks have passed. What should I do?

In most cases, lab test results delivery times should not exceed two weeks. The most common reason for delay in receiving results is inaccurate or out-of-date personal information on record.

Easy Payments

Making sure your healthcare bills and prescriptions get paid for has never been easier. Since 2014, the online patient portal has collected over $77 million. Gentle reminders will make sure you never miss a bill due date, and there are no pauses in our ability to deliver care to you in your home.

Efficient Communication

athenaCommunicator is our patient portal’s built-in secure messaging system that allows patients to send messages to their doctors directly. This allows patients to actively engage in their own health, preventing future hospital readmissions and allowing doctors to help with chronic conditions at a moment’s notice.

Mobile Access

Our patient portal is mobile-friendly, so you can login using your mobile phone to access your information anywhere, anytime.