auburn community hospital patient portal login

How do I register for the hospital patient portal?

If you would like to register for the hospital patient portal or have any questions about the patient portal, please call the Auburn Community Hospital Patient Portal Helpdesk at 315-567-0774. Auburn Memorial Medical Services is a group of provider practices that are affiliated with the hospital.

Where can I find a secure patient portal?

Auburn Community Hospital, Finger Lakes Medical Urgent Care Center and Urgent Care of Skaneateles offer a secure patient portal with easy access to your healthcare information from hospital visits and tests from your computer, tablet or phone.

What is the community hospital patient portal?

This interactive web portal empowers all Community Hospital patients and their families to take a more active role in their care by providing easy, secure access to health information and online communication with Patient Portal staff. All of the information in the Patient Portal comes from your Community Hospital Electronic Health Record.

How do I set up a MyHealth patient portal for my child?

Children 12 and older may set up access to their MyHealth Patient Portal by clicking on the “I do not have an account” button above. To comply with Federal and Colorado State Laws regarding privacy and minors, Community Hospital has chosen to limit access to patient portals for minors over 12 years of age.

How to contact ACH patient portal?

If you encounter any issue with account creation or have any questions following our February 20 transition to FollowMyHealth, please contact the ACH Patient Portal Helpdesk support team at (315) 567-0774 or by emailing patientportalhelp@auburnhospital.org. Hours of service are Monday – Friday, 8 AM – 4 PM EST, excluding US national holidays.

Does FollowMyHealth have an app?

The exciting thing about FollowMyHealth is that it has a free app, which will allow you to access your ACH portal account on your mobile phone!

When did the Horizon Patient Folder start?

Auburn Community Hospital (ACH) HIM Department launched Horizon Patient Folder (HPF) and Electronic Health Record (EHR) system on March 31, 2010, as the legal medical record. HPF stores all patient health information electronically allowing immediate and simultaneous access to the patient’s health information by all caregivers improving patient care for the Auburn and Cayuga County community.

What is HIM in medical records?

Medical Records. The Health Information Management (HIM) Department is responsible for safeguarding your health information from loss, destruction, tampering and access by unauthorized users. All patients have the right to privacy of health information concerning their care and treatment.

What is the right to confidentiality in medical records?

This right is protected by organizational policy, medical record ethics and State and Federal laws. Providing adequate safeguard to prevent unauthorized access to the medical record and to prevent unauthorized release of information contained in the medical record protects patient confidentiality.

How to request a copy of medical records?

Requests for health information or copies of your medical record need to be made in advance by calling the Medical Records Release of Information Desk at (315) 255-7322. Requests for Correction and/or Amendment of your Health Information must be made in writing in the Health Information Department.

Do you need to sign a release of information form?

Patients are required to sign a Release Of Information (ROI) Authorization form to receive their Health Information at the time the information is received.